Mike Mellor
Giant legislation corporations rode a robust 2024 on the again of broad demand and aggressive price development — however the mannequin is wobbling. Expense strain is up, realization threat is actual, and AI is reshaping how purchasers assess worth. Corporations that deal with their authorized and consumer expertise as structured knowledge (and never as anecdotal story sharing at conferences) will plan sooner, pitch smarter, cross-sell wider, invoice extra, and shield margins when market tailwinds fade.