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    Home»Email»How Email Engagement Shifts During the Holiday Season
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    How Email Engagement Shifts During the Holiday Season

    steamymarketing_jyqpv8By steamymarketing_jyqpv8October 3, 2025No Comments7 Mins Read
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    How Email Engagement Shifts During the Holiday Season
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    Key takeaways ✨

    • Cell dominates vacation e-mail opens, so make certain your cellular expertise is superb.
    • Timing issues—evenings and noon sending home windows assist your emails stand out.
    • Personalization is vital to provide subscribers the very best expertise, and your deliverability will thanks for it.

     

    The vacation season is right here, and for e-mail entrepreneurs, meaning one factor: it’s go-time. As inboxes turn into extra crowded than ever, standing out with participating, optimized emails is essential. That can assist you benefit from this time of yr, we’ve analyzed billions of e-mail opens and located key insights on vacation e-mail engagement.

    Right here’s what it’s good to know to raise your vacation e-mail advertising and marketing technique.

    Desk of contents

    How does e-mail engagement change in the course of the vacation season?

    Throughout the holidays, e-mail timing and technique are every little thing. With the appropriate segmentation, e-mail content material, and considerate e-mail advertising and marketing campaigns, you may drive increased buyer engagement and create a seamless buyer expertise. Right here’s the best way to benefit from the vacation season:

    1. Customers more and more make their purchases on cellular gadgets

     

    Supply: Adobe Vacation Procuring Report


    Throughout the holidays, cellular reigns supreme. In keeping with
    Adobe, between November 1-December 31, cellular buyers spent $131.5 billion. On Christmas Day 2024, 65% of on-line gross sales have been made utilizing a cellular system.

    Supply: Actually Good Emails

    Supply: Actually Good Emails

    Supply: Actually Good Emails

    LitTip: Guarantee your emails are mobile-friendly. This contains optimizing your e-mail content material and design for cellular gadgets to enhance engagement charges and click-through charges (CTR). Want a refresher? Take a look at our vacation suggestions for triggered emails to ensure your automated campaigns, like deserted cart emails, are able to go.


    2. Night emails carry out finest

    Timing is essential for any e-mail advertising and marketing marketing campaign, and in the course of the holidays, evenings can provide the edge. Whereas the finest time to ship emails will depend on your subscriber conduct, vacation knowledge reveals that 7pm sees the best engagement charges, with 9.45% of e-mail opens occurring within the night. This pattern continues between Christmas and New 12 months’s, as subscribers have a tendency to interact with emails extra in the course of the evenings.

    LitTip: Check sending emails at off occasions, like 6:38pm versus 6:30pm to keep away from the frenzy of emails which might be despatched on the hour and half-hour. A/B testing your vacation e-mail campaigns can present helpful insights into subscriber conduct. For extra concepts, discover our enjoyable vacation e-mail marketing campaign concepts to encourage your subsequent ship.

    Supply: Actually Good Emails

    Supply: Actually Good Emails

    Supply: Actually Good Emails

    Tip: Check totally different ship occasions, particularly within the night, to see what works finest on your viewers. A/B testing your vacation e-mail campaigns can present helpful insights into subscriber conduct. For extra concepts, discover our enjoyable vacation e-mail marketing campaign concepts to encourage your subsequent ship.

    Vacation sends with complete confidence

    Preview emails in 100+ shoppers, catch errors, guarantee accessibility, and minimize QA time in half. All due to Litmus.

    Begin e-mail testing

    3. Lunchtime is essential on large buying days

    We did discover a couple of important exceptions to 7pm being the preferred time to open emails in the course of the holidays in the US: Sundays, Christmas, and the greatest buying days of the yr. As an alternative of the preferred time of yr falling within the night, it was smack in the course of the day. 

    For prime-stakes buying days like Black Friday, Cyber Monday, and Inexperienced Monday, lunchtime (11am–1pm) is prime time for e-mail opens. These noon home windows give buyers the time they should browse gross sales throughout their breaks, leading to increased engagement and conversion charges.

    Supply: Actually Good Emails

    Supply: Actually Good Emails

    Supply: Actually Good Emails

    LitTip: Schedule your sale emails to hit inboxes round lunchtime for optimum visibility. Check out our insights on Inexperienced Monday emails to see how one can maximize engagement on this key vacation.

     

    4. Personalization drives increased open charges and engagement

    E-mail personalization performs an enormous function in driving e-mail engagement charges and conversions, particularly in the course of the vacation season. Manufacturers like Airbnb and Sephora use customized content material to construct belief and enhance buy charges. Incorporating dynamic content material and customized e-mail topic traces can considerably enhance your e-mail open charge and click-through charges.

    LitTip: Personalization goes past names—contemplate your viewers’s preferences, behaviors, and previous interactions. Evaluate our information to e-mail personalization for eCommerce to learn to craft emails that resonate with each new subscribers and long-time prospects.

     

    Make each vacation e-mail depend

    Ship customized vacation content material at scale. Use reside polls, dynamic content material, and superior concentrating on to drive outcomes.

    Take a look at Litmus Personalize

    5. Keep watch over key metrics to enhance engagement

    The vacation season is the time to carefully observe your e-mail engagement charges. Maintain a watchful eye in your e-mail open, click-through, and bounce charges—and make changes as campaigns roll out. Monitoring these key metrics helps you refine your technique, guaranteeing your vacation campaigns hit the mark.

    LitTip: Wish to enhance increased open charges? Experiment together with your e-mail topic traces and take a look at various kinds of content material. Want extra concepts? Be taught extra in regards to the key e-mail engagement metrics that matter most in the course of the holidays.

    6. Optimize for deliverability to remain out of the spam folder

    With inboxes overflowing, guaranteeing your emails attain your viewers is vital. Optimizing for e-mail deliverability is essential to staying out of the spam folder and growing your possibilities of engagement. Begin by cleansing up your listing to take away inactive e-mail addresses, cut back your bounce charge, and comply with finest practices on your e-mail advertising and marketing marketing campaign.

    LitTip: If deliverability is a priority, try our recommendation on every little thing e-mail deliverability so you may optimize your e-mail for inbox placement. For extra recommendation, try the full vacation advertising and marketing information.

     

    Attain the inbox—not the spam folder

    70% of emails present a minimum of one spam-related difficulty that might maintain them from the inbox. Don’t let your e-mail be certainly one of them.

    Begin spam testing

    There’s no one-size-fits-all vacation e-mail technique

    Whereas the insights we shared right here may help function a baseline on your subsequent vacation e-mail advertising and marketing technique, there is no such thing as a one-size-fits-all strategy. Each viewers is exclusive, so it’s necessary to investigate your personal knowledge to see how your e-mail subscribers interact together with your advertising and marketing efforts in the course of the vacation season. Instruments like Litmus E-mail Analytics may help you transcend the open charge and dive deeper into metrics like learn charge, supplying you with a greater understanding of what works finest on your viewers.

    The vacation season is a vital time for a lot of firms, and it is perhaps your final probability to hit or exceed your objectives. With the appropriate strategy, your e-mail advertising and marketing efforts can result in excessive engagement and elevated conversions with out overwhelming your viewers.

    Get began utilizing our free e-mail advertising and marketing templates, or learn by way of our full vacation advertising and marketing information should you’re scrambling last-minute. (Been there!) 

    When you’re apprehensive about staying on high of what number of e-mail campaigns you’re sending, don’t stress. Litmus is right here that can assist you streamline your total e-mail design course of, so you may spend much less time managing emails and extra time watching them soar.

    Email Engagement Holiday Season Shifts
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